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Kristine's avatar

Great article, as always. When pre-testing, one additional question I find helpful is to ask participants how they would rephrase 'it' - where 'it' is anything they might find unclear. This often provides terms they're more familiar with or reviels additional insights that can even inform content design in product.

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Trevor Calabro's avatar

Thanks a ton for your comment! You're spot on—asking participants how they'd rephrase unclear questions is a great way to get better, more user-centered wording. It's surprising how those simple changes can not only improve the survey but also help shape the content in the product itself. I’ll 100% use this question in my next pretests. Really appreciate you sharing this tip!

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